Web Design and Deployment










Web Design and Deployment
Guided Selling
Go to:
"Guided Selling" provides intelligent, interactive sales/selling assistance for e-Business; and provides key capabilities that allow customers to navigate product variety and complexity, explore alternatives, make product selection, and initiate informed purchase decisions.
Why e-commerce requires the “Guided Selling” solutions?
•To properly and effectively enable e-commerce requires much more than taking orders from a Web site. Customers, partners, and associates must to be able to locate information, make side-by-side comparisons, obtain expert advice, specify requirements, explore alternatives, and receive quotes - all without or with minimum human intervention.
•A “Guided Selling” solution, functioning like a "Virtual Salesperson", can assess user needs through interactive dialogs, make appropriate recommendations, deliver accurate quotes, oversee customization of products and services, and ensure the correctness of orders.
Building competitive advantage with “Guided Selling” solutions:
•The “Guided Selling” solutions increase click-to-buy ratios. They simplify online shopping while providing effective, expert assistance; as a result, it is easier for customers to buy from you.
•The “Guided Selling” solutions increase customer and Associate retention. They help closely match customer needs, increasing customer satisfaction. They also shorten sales cycles, improve the quality of the transaction experience, and make it easier for Associate to resell your products.
•The “Guided Selling” solutions broaden the scope of e-business. They allow to offer more choices to customers and associates.
© 2004-2012 Website developed and deployed by LightBe Corp. All Rights Reserved.